Credit Controller / Admin Assistant

Credit Controller / Admin Assistant

2Pure Ltd, Balerno

£20,000–£23,000 a year


Job Summary

An exciting opportunity exists for an experienced and motivated Credit Controller to join our team working from our offices in Balerno.

General Overview

2Pure is a distributor of bikes, clothing, components and nutrition. This is full-time position and interested candidates must be keen to develop an interest in the business and its future development.

Description of the Role

To be responsible for running all aspects of credit control, ensuring that the business maintains a clean ledger through careful management and analysis of customers terms.

Key Responsibilities

    • Setting up new customers.
    • Working with our sales and finance teams, you will be responsible for vetting account applications from trade customers.

    This will include;

    • credit checking facilitation.
    • liaising with applicant.
    • entering customer details in our system and setting up relevant details including, terms, addresses, contact details, etc.
    • notifying customer and sales teams once application has been approved or rejected.
    • Daily credit control duties via e-mail and telephone liaisons with customers.
    • Daily monitoring of the company’s AR ledger.
    • Communicate with overdue customers by e-mail and phone to find a speedy solution to settling account.
    • Liaise with sales team.
    • In discussion with (Finance Manager) decide on next steps in relation to extending credit terms and credit controls.
    • Resolving queries from customers
    • Liaise with sales team and other relevant departments to solve customers’ queries or complaints relating to their outstanding balance.
    • Working with the Sales & Finance Managers to review customer limits.
    • Raise credit notes if required to satisfy customers query.
    • Processing customer payments.
    • Update system with customers’ payments daily.
    • Process any credit card payments that are made.
    • Liaising and working with other departments.
    • It will be important for you to communicate affectively and regularly with the various departments, sales, finance, warehouse, warranty, to ensure the customer experience exceeds expectation and we continue to improve our systems.
    • Keep customer records up to date with the correct contact information, terms and pricing
    • Updating customer records regularly, ensuring contact details and financial information is current and up to date.


      You will be required to assist with administrative tasks and basic financial reporting.

      • Travel booking.
      • Order processing.
      • Support to events requirements.

      Accurately carry out ad hoc financial reporting and related financial administration duties as required.

      Essential Skills & Experience

      • Credit Control.
      • Experience with Excel, Word and Outlook.
      • General bookkeeping experience.
      • Ability to work well under pressure.
      • Track record in communicating and influencing.
      • Able to work independently and manage your own workload.

        How to apply

        Submit your CV to Grahame Forsyth, with a statement in support of your application (detailing the skills and attributes that will make you the ideal person
        for this role).

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